Frequently Asked Questions

Find answers to common questions about how everything works.

How do I enter?

Stage 1 is to select which competition(s) you would like to enter

Stage 2 is to select the number of entries you require.

Stage 3 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here.

There is also a free entry route available. To enter for free, send your name, address, telephone number and email address to us at the following address:

35/37 Ludgate Hill, London, United Kingdom, EC4M 7JN.

Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

How will i know if I have won?

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 28 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

How long is the competition open for?

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

Can anyone enter the competition?

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, and Wales.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

How is the winner decided?

The winner will be chosen at random via a live draw over on our facebook page here.

Can I get a refund of my entry fee?

We do not offer refunds from the competition for any reason.

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